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Questions about a fax, your bill or your account? Send us a message and we'll reply by email. You can also write to support@faxies.com.

Send us a message

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About a fax? Include the recipient's fax number and the day you sent it. Never include a password or a card number.

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Quick answers

  • Where's my fax?

    Its page in your account shows where it is, why it failed if it did, and whether you were charged.

    See your faxes

  • Proof it was delivered

    Open the delivered fax and press Delivery receipt. You can download it as a PDF.

  • Cancel a plan

    Press Cancel plan on your Billing page. It takes one click, and you keep your plan until the end of the period you paid for.

    Open Billing

  • Send a fax from email

    On a plan, you can fax your attachments from Gmail or any other email account.

    Read the guide

More guides on the Help page.